Privacy Policy

Last Updated: November 2025

Jonelle.Life (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or engage with our services.

1. Information We Collect

We may collect the following types of information:

Personal Information such as your name, email address, phone number, and billing details when you register or purchase services.

Usage Information such as your IP address, browser type, and how you interact with our Site.

Communications including messages or emails you send to us.

We do not knowingly collect personal information from individuals under the age of 18.

2. How We Use Your Information

Your information is used to:

Provide and manage coaching sessions or programs

Process payments and send confirmations

Respond to inquiries and provide customer support

Improve our website and offerings

Send occasional updates, newsletters, or promotional information (you may unsubscribe at any time)

3. Sharing Your Information

We do not sell or rent your personal data.

We may share limited information with trusted third-party providers who help us operate the Site (e.g., payment processors, scheduling tools, or email platforms). These providers are required to protect your information in accordance with this policy.

We may disclose information if required by law or to protect our rights and property.

4. Cookies and Analytics

Our Site may use cookies and similar tracking technologies to improve user experience, analyze traffic, and personalize content. You can disable cookies in your browser settings if you prefer not to be tracked.

5. Data Retention

We retain your personal information only as long as necessary to provide services, comply with legal obligations, or resolve disputes.

6. Your Rights (California Residents)

If you live in California, you have the right under the California Consumer Privacy Act (CCPA) to:

Request access to the personal information we collect

Request deletion of your personal data (with certain exceptions)

Opt out of the sale or disclosure of your data (we do not sell your data)

To make a privacy-related request, please contact us at:

[email protected]

7. Data Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no system is completely secure, and we cannot guarantee absolute security.

8. Third-Party Links

Our Site may include links to other websites. We are not responsible for the privacy practices or content of third-party sites.

9. Updates to This Policy

We may revise this Privacy Policy from time to time. The updated version will be posted on this page with a new “Last Updated” date. Continued use of our Site indicates your acceptance of any changes.